You do not need to speak Chinese to be useful here. This page covers the four things a parent actually does: connect to your child's account, understand what the numbers mean, keep a routine going, and help when they are stuck.
Most of the parents using Hanlexon do not. Pinyin and audio are there whenever you need to check a pronunciation, so you can help without reading the characters yourself. Your job is not to teach the language — it is to keep the habit alive, notice when something has stalled, and take an interest in what they are learning. Children who are asked about their week in Chinese keep going; children who are left to it quietly stop.
Create your own parent account, then send a request using your child's email address. Your child approves it from their own home page, and after that your dashboard shows their vocabulary, reading and practice activity in one place. If they were invited to a class and have not registered yet, the link is created automatically when they sign up — you do not need a second account for them.
“Cards studied” is how many words your child has met. “Due cards” is how many are ready for review today — the number that matters most, because spaced repetition only works if due cards get cleared. A rising due count means review has been skipped, not that your child is behind. A streak counts consecutive days with any activity at all; a short daily streak beats a long weekend session.
Three things predict whether a child keeps going, and none of them is talent:
Parents are not limited to watching. You can build a vocabulary list from the words your child is struggling with, turn it into a printable writing sheet, and assign it — the same tools a teacher uses. This is often the most useful thing a parent does, because you know which words came up at dinner and the teacher does not.
Children under 13 do not create their own accounts: a parent or a teacher creates them, which is why the sign-up page asks about age. A child's work is visible to you and to their teacher, and to nobody else — nothing a child makes is public unless it is deliberately shared. You can review or delete their account from your own settings at any time.